Creating a Support Bundle¶

A support bundle contains information about Syncthing’s configuration, recent errors, and some statistics. The configuration is redacted to exclude private details such as user names, passwords and API keys.

Enable Debugging¶

Debugging must be enabled to be able to capture support bundles. To enable debugging, open the advanced settings:

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Enable the “debugging” setting under “GUI”, and then scroll down and Save. No restart is necessary.

../../_images/gui-debugging.png

Create a Support Bundle¶

To create the support bundle, tap “Support Bundle” under “Actions”.

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After a few seconds, a file called something like support-bundle-(device ID).zip will be downloaded. Attach this file unmodified to your support request.